REFUND POLICY
At DwizSoft, we are committed to providing high-quality IT services and solutions. If you are not fully satisfied with your purchase, we offer a 30-day refund policy under the following terms and conditions:
Eligibility for Refund
You may request a refund within 30 days of your purchase if:
- The service or product does not meet the specifications or functionality as advertised.
- There is a technical issue that we are unable to resolve within a reasonable timeframe.
- You have not used, accessed, or benefited significantly from the service or product.
Non-Refundable Items
Certain products and services are non-refundable, including:
- Customized software solutions and development services.
- Domain registrations, web hosting, and third-party service integrations.
- Completed digital marketing campaigns and consulting services.
- Any service that has been fully rendered or delivered.
Refund Process
- To request a refund, contact our support team at it@dwizsoft.com or contact us with your invoice details and reason for the request.
- Our team will review your request and may require additional information to process the refund.
- Approved refunds will be issued via the original payment method within 5-10 business days.
Modifications to Policy
DwizSoft reserves the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page.
For any refund-related queries, please reach out to us at https://www.dwizsoft.com/contact-us.html
